Trusted by industry leaders
"Their assumption was...if I called 911 here it would work."
"a horrifying situation for anybody to be in"
"something that could have been prevented with a little bit of planning and preparation"
"They gave me a phone number, a phone number to the wrong city."
"calling every municipal office up and down"
Don't let a horror story happen to you.
Listen to what can happen without a tool like DistantEmergency.
(Most important remarks start at 2:20.)
"cannot begin to describe how distressing it is to know that you have a parent that has just had an immense amount of trauma and be going through phone trees and getting voicemail because you don't have phone numbers for who to get a hold of"
"It ended up being 45 minutes before I could actually talk to someone...to tell me yes, someone has been dispatched."
"a lot of these systems are not coordinated and you need to be able to directly call that local dispatcher sometimes"
Enterprise access
Enterprise access to the DistantEmergency™ database of U.S. emergency dispatch agencies, their phone numbers and coverage areas is available for your organization. Get the data immediately and directly...no mobile app required.
* Agency information displayed is fictitious and for demonstration purposes only.
Free trial
For a FREE trial of an enterprise access webpage for your team to search the DistantEmergency database, complete the form. API integration from your organization's software platform is also available.
Usage guidelines
DistantEmergency calls are made with your device's phone calling feature to a 10-digit phone number. In order for a DistantEmergency call to be made, your device must have cellular phone calling service.
DistantEmergency is for emergency use only when the caller and emergency location are in different 911 agency coverage areas. If in doubt, dial 911 by phone.
To report an emergency at your own location or within the same 911 agency coverage area, dial 911 by phone. If in doubt, dial 911 by phone.
DistantEmergency cannot determine the location of a distant emergency. You must provide the emergency’s exact address to the dispatcher.
If DistantEmergency does not work properly in an emergency, dial 911 by phone.
Once the call from DistantEmergency is placed, the response to the emergency is the responsibility of the applicable agencies and the outcome is subject to those agencies’ capabilities. Many agencies have a 10-digit emergency number that will be answered immediately by a dispatcher. However, other agencies do not have this same dedicated infrastructure and/or staffing, which can sometimes mean a DistantEmergency caller will have to navigate prompts (e.g. “press 1 for dispatch”) and/or experience hold times before speaking with a dispatcher. All emergency calls—direct local 911 calls or DistantEmergency app calls—face the same ever-present risk of extenuating circumstances including, but not limited to, outages and excessive call volumes.
An agency's automated prompt may instruct you to hang up and call 911 if it is an emergency. Instead, follow instructions to speak with a dispatcher, have an officer respond to your location or report a “non-emergency.” These options are the best ways to speak to a dispatcher and report an emergency from a distant location.
Agencies whose phone numbers have been assessed by DistantEmergency as not sufficiently reliable for reporting a distant emergency will not be available in the app until this assessment changes.
DistantEmergency is for emergency use only. Keymaker Cyber LLC will assist law enforcement to the fullest extent investigating and prosecuting misuse.